Post by account_disabled on Feb 13, 2024 2:17:42 GMT -6
The was on the brink of bankruptcy. Joe Gebbia thought it was necessary to empathize with customers to know what they needed and thus be able to improve the experience and service. He learned about this approach to the problem typical of Design Thinking at the Rhode Island School of Design where he entered after abandoning his computer science studies. After analyzing the ads on their page in one element in common the low quality of the photographs . Users were distrustful of the offers because the photos did not allow them to appreciate in detail the place where they were going to stay.
The strategy that avoided the failure of Airbnb So guided by their intuition and with a camera in hand they renewed the users images with higher quality professional ones that would allow the interested guest to see the available accommodations Dominican Republic Email List perfectly and in a more attractive way generating greater confidence. A week later Airbnb bookings doubled thanks to this strategy . This is how the takeoff of this platform began and since then it has not stopped growing.
Currently the companys income has reached multimilliondollar figures but in its daytoday life it maintains the philosophy of constantly interacting with its clients to know and understand them better . When a new professional joins the company for example he or she must take a trip through the platform living the experience for himself as a user and then documenting it with the aim of improving the service. All the time effort and money you invest in getting to know your customers better It is time effort and money that will return to your company. Methodologies such as Design Thinking and cocreation have become an essential tool for innovative companies. If you want to learn more about the topic hParticipatory management in organizations Written by Michael Aular on September.
The strategy that avoided the failure of Airbnb So guided by their intuition and with a camera in hand they renewed the users images with higher quality professional ones that would allow the interested guest to see the available accommodations Dominican Republic Email List perfectly and in a more attractive way generating greater confidence. A week later Airbnb bookings doubled thanks to this strategy . This is how the takeoff of this platform began and since then it has not stopped growing.
Currently the companys income has reached multimilliondollar figures but in its daytoday life it maintains the philosophy of constantly interacting with its clients to know and understand them better . When a new professional joins the company for example he or she must take a trip through the platform living the experience for himself as a user and then documenting it with the aim of improving the service. All the time effort and money you invest in getting to know your customers better It is time effort and money that will return to your company. Methodologies such as Design Thinking and cocreation have become an essential tool for innovative companies. If you want to learn more about the topic hParticipatory management in organizations Written by Michael Aular on September.